Evaluation of Express Service Quality on Campus
Issue:
Volume 3, Issue 3, June 2018
Pages:
42-46
Received:
24 May 2018
Accepted:
6 June 2018
Published:
29 June 2018
Abstract: To satisfy individual needs of customers. The thesis analyses factors that affecting the quality of campus express mail service, in order to find out the best solution. On the foundation of the reality of campus express delivery, The Service Quality (SERVQUAL) and LSQ model applies to an index system with 20 indexes, Using questionnaires and factor analysis, the quality of campus express delivery is evaluated in three dimensions. With the index system, using fuzzy analytic hierarchy process (FAHP) to determine the index weight of campus express delivery, the result shows that there is still room for improvement in the quality of campus services. Suggestions are proposed to against existing problems and improve the overall quality of campus express delivery.
Abstract: To satisfy individual needs of customers. The thesis analyses factors that affecting the quality of campus express mail service, in order to find out the best solution. On the foundation of the reality of campus express delivery, The Service Quality (SERVQUAL) and LSQ model applies to an index system with 20 indexes, Using questionnaires and factor...
Show More
Motion Analysis and Optimization Design of Back Support Mechanism Based on Pose Adjustment
Issue:
Volume 3, Issue 3, June 2018
Pages:
47-53
Received:
4 July 2018
Accepted:
17 July 2018
Published:
8 August 2018
Abstract: In order to realize stable and safe operation of multi-mode bed back support mechanism, various angle adjustment mechanisms are studied and analyzed. An angle adjustment mechanism using a guide mechanism is proposed. The function of back support is achieved by using an electric push rod. A model of the back support mechanism was built. Based on the analysis of the geometric relationship and mechanical model of the back support mechanism, the optimal solution of the fixed position of the electric actuator was solved by using MATLAB. Dynamic simulation, performed by SOLIDWORKS Motion, determine the optimal stroke of the electric actuator. Finite element analysis, performed by SOLIDWORKS Simulation, verify the feasibility of the back support mechanism. The simulation results show that using the back support mechanism of the guide rod mechanism reduces the load of the load beam, improves the safety of the back support mechanism, and stabilizes the back support process.
Abstract: In order to realize stable and safe operation of multi-mode bed back support mechanism, various angle adjustment mechanisms are studied and analyzed. An angle adjustment mechanism using a guide mechanism is proposed. The function of back support is achieved by using an electric push rod. A model of the back support mechanism was built. Based on the...
Show More